NTTA Quality Secured

What is NTTA Quality Secured ?

NTTA Quality Secured

A customer care Quality scheme monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry. The scheme promotes:

  • Industry standards
  • Workshop best practice
  • Customer service
  • Professional workmanship

How does a company become an NTTA Trusted Workshop?

The company undertakes an independent annual assessment that rates:

  • Customer service
  • Workshop practice
  • Customer complaints
  • Staff knowledge and company training initiatives
  • Facilities and equipment

Only successful assessment results that match the stringent Quality Secured requirements will allow the award of a Trusted Workshop certificate to be displayed to the public.

How does Trusted Workshop certification help the consumer?

It gives confidence when using any of our services; peace of mind when purchasing goods; knowledge of doing business with an accredited company who will always try to give the best service possible.

Who recommends NTTA Trusted Workshop members ?

The scheme is recommended and endorsed by over a million members of the towing public including:

  • SMMT
  • ACPO
  • DIA
  • TyreSafe
  • DVSA
  • DVLA
  • TIV
  • DfT
  • Green Flag
  • The Caravan Club
  • The Camping & Caravanning Club
  • The British Horsebox Society
NTTA Quality Secured Members